Player support

Support

Need help with a TBD Works game? Pick the game concerned, or write to support directly.

Choose a game

Email support

Support is handled by email. A complete message gets to the point faster.

For a useful answer, please include:

  1. the game concerned and, if possible, its version;
  2. your device and its system version (Android, iOS, Windows…);
  3. what happens, and what you expected;
  4. the steps to reproduce the problem, if you know them;
  5. a screenshot, if it helps.

Never send

  • your password or a verification code;
  • your bank or payment details;
  • an ID document or unnecessary personal information.

The studio will never ask you for them.

Your personal data

For a question about your data or to exercise your rights, see the Privacy page or write with the subject “Personal data”.

Privacy

Other requests

Press, partnership or business: please use the Contact page.

Contact